Bristlecone Labs

Privacy Policy

Effective February 16, 2026 · Last Updated February 28, 2026

Bristlecone Labs LLC ("Bristlecone Labs," "we," "us," or "our") operates mobile applications (collectively, the "Apps") available on the Apple App Store and Google Play Store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use any of our Apps.

Individual Apps may have supplementary privacy policies that describe app-specific data practices. In the event of a conflict between this Privacy Policy and an app-specific privacy policy, the app-specific policy shall prevail for that App.

By using our Apps, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

1.2 Information Collected Automatically

1.3 Information We Do NOT Collect

Unless explicitly stated in an app-specific privacy policy:

2. How We Use Your Information

We use the information we collect to:

3. AI-Generated Content and Content Moderation

3.1 AI Content Generation

Some of our Apps use third-party artificial intelligence and large language model (LLM) services to generate personalized content based on your preferences and inputs. Your inputs and preferences are sent to these AI services solely to produce results within the App. AI-generated content is stored in our database and associated with your account.

3.2 Content Moderation

User-submitted inputs are screened for safety before being sent to AI models. We use automated content moderation systems, including third-party moderation APIs, to detect and block inputs that contain harmful, abusive, or inappropriate content. Inputs flagged by our moderation systems will be rejected.

3.3 Input Storage

Your AI inputs may be stored in our systems to provide continuity in your experience and to improve the quality of our services. You may request deletion of your stored inputs at any time (see Section 8).

3.4 No Training on Your Data

We do not use your personal data or inputs to train AI models. Inputs are sent to third-party AI providers for inference only.

4. Third-Party Services

We use third-party services to operate our Apps. The specific services used vary by App and are detailed in each App's supplementary privacy policy. Categories of third-party services we use include:

Category Purpose
Authentication & Database User accounts, data storage, and authentication
Subscription Management Processing and managing in-app subscriptions
Analytics Understanding usage patterns and improving our Apps
Error Reporting Detecting and diagnosing crashes and errors to improve App stability
AI Model Providers Generating personalized content from user inputs
Content Moderation Screening user inputs for safety and appropriateness

These services may collect information sent by your device or our servers as part of providing their services to us. When your inputs are sent to AI services for content generation or moderation, those services may process the text in accordance with their own privacy policies.

For a complete list of third-party services and links to their privacy policies, please refer to the privacy policy of each individual App.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. AI inputs and generated content are retained as part of your account data. When your account is deleted, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

8.1 All Users

8.2 European Economic Area (EEA) Residents — GDPR Rights

If you are in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Legal Basis for Processing: We process your data based on:

8.3 California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

To exercise these rights, contact us at [email protected].

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where Bristlecone Labs LLC is based. These countries may have different data protection laws than your jurisdiction.

By using our Apps, you consent to the transfer of your information to these countries. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

For users in the European Union, we rely on appropriate legal mechanisms for international data transfers, including Standard Contractual Clauses where applicable.

10. Children's Privacy

Our Apps are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to promptly delete that information.

If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Your continued use of our Apps after changes are posted constitutes acceptance of the updated Privacy Policy. If you do not agree to the updated policy, you must stop using our Apps.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Bristlecone Labs LLC
Email: [email protected]