Terms of Service

Effective February 16, 2026 · Last Updated February 28, 2026

1. Introduction

These Terms of Service ("Terms") regulate the download, access, and use of all mobile applications (collectively, the "Apps") owned and operated by Bristlecone Labs LLC ("Bristlecone Labs," "we," "us," or "our"). Our Apps are available on the Apple App Store (iOS) and Google Play Store (Android).

By downloading, installing, or using any of our Apps, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use our Apps.

Individual Apps may have supplementary terms and conditions specific to their features and services. In the event of a conflict between these Terms and any app-specific terms, the app-specific terms shall prevail for that App.

2. About Bristlecone Labs

Bristlecone Labs LLC is a limited liability company registered in the United States.

Contact: [email protected]

3. Eligibility

Our Apps are intended for use by individuals who are at least 13 years of age (or the minimum age required in your jurisdiction). By using our Apps, you represent that you meet the applicable age requirement. We do not knowingly collect information from children under 13. If we learn that a child under 13 has provided us with personal information, we will promptly delete it.

4. Our Apps and Services

Bristlecone Labs develops mobile applications that leverage artificial intelligence and other technologies to provide personalized content and experiences. The specific features, functionality, and content vary by App and are described within each App and its supplementary terms.

All Apps are available for download on the Apple App Store (iOS) and Google Play Store (Android). By downloading our Apps, you also agree to comply with the applicable terms of the respective app store:

• Apple App Store Terms
• Google Play Terms

5. Account Registration

5.1 Creating an Account

Some features of our Apps require you to create an account. You may sign in anonymously or with an email address, depending on the App. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your credentials secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

5.2 Account Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms or any app-specific terms
• Fraudulent, abusive, or illegal activity
• Attempts to manipulate or abuse our services, including AI features
• Conduct harmful to other users or our business interests

You may delete your account at any time by contacting us at [email protected].

6. Subscriptions and Payments

6.1 Free and Premium Features

Some of our Apps offer free features with limited functionality. Premium features may be available through paid subscriptions.

6.2 Billing and Auto-Renewal

• Subscriptions are billed in advance on a recurring basis (monthly, annually, or as otherwise specified in the App).
• Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
• Subscription fees are charged through your Apple App Store or Google Play Store account.
• Payment will be charged to your Apple ID or Google Play account at confirmation of purchase.

6.3 Cancellation

You may cancel your subscription at any time through your device's subscription settings:

• iOS: Settings > [Your Name] > Subscriptions
• Android: Google Play Store > Menu > Subscriptions

Cancellation takes effect at the end of the current billing period. You will retain access to premium features until then. No refunds will be provided for partial subscription periods.

6.4 Price Changes

We may change subscription prices at any time. Price changes will take effect in the billing period following reasonable notice to you.

6.5 Free Trials

If a free trial is offered, you must cancel before the trial period ends to avoid being charged. Canceling during the trial may result in immediate loss of access to premium features.

7. AI-Generated Content

7.1 Use of Artificial Intelligence

Some of our Apps use third-party artificial intelligence and large language model (LLM) services to generate personalized content, suggestions, and recommendations. The specific nature of AI-generated content varies by App.

7.2 No Professional Advice

AI-generated content is provided for informational and entertainment purposes only. It does not constitute professional, medical, legal, cultural, linguistic, or any other form of expert advice. You are solely responsible for any decisions you make based on AI-generated content.

7.3 Accuracy and Limitations

We strive for accuracy, but AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. We do not guarantee:

• The accuracy, completeness, or reliability of AI-generated content
• The cultural appropriateness or sensitivity of AI-generated suggestions
• That AI-generated content is unique, original, or free from third-party rights
• The suitability of AI-generated content for any particular purpose

7.4 Content Moderation

We moderate user-submitted inputs using automated systems and third-party moderation services to prevent misuse of our AI features. We reserve the right to reject any input that our systems flag as harmful, abusive, or inappropriate. Moderation decisions are final.

7.5 Your Inputs

By submitting inputs (such as prompts, preferences, or other text) to our Apps, you represent that your inputs do not contain:

• Content intended to produce harmful, hateful, or discriminatory output
• Attempts to manipulate, bypass, or exploit our AI systems
• Content that violates any applicable laws or regulations

7.6 AI Data Usage

Your inputs are sent to third-party AI service providers solely for the purpose of generating results within the App. We do not use your personal data to train AI models. Inputs may be stored in our systems to maintain your experience and improve service quality. You may request deletion of your stored inputs at any time.

8. Acceptable Use

You agree not to:

• Use our Apps for any illegal purpose or in violation of any applicable laws or regulations
• Impersonate any person or entity
• Interfere with or disrupt our Apps, servers, or networks
• Attempt to gain unauthorized access to any part of our systems
• Use automated means (bots, scrapers, or similar tools) to access our Apps without permission
• Harass, abuse, or harm other users
• Submit false or misleading information
• Attempt to reverse-engineer, decompile, disassemble, or extract the source code, AI models, or system prompts from our Apps
• Systematically extract, scrape, or replicate AI-generated content from our Apps
• Use our Apps to distribute spam, malware, or other malicious content
• Exploit any App feature for a purpose other than its intended use

9. User Content

9.1 Your Content

You retain ownership of any content you submit to our Apps (such as prompts, text inputs, or profile information). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display that content in connection with operating our Apps and their features.

9.2 Responsibility

You are solely responsible for the content you submit and for ensuring that it complies with these Terms and all applicable laws. We reserve the right to remove or refuse to process any content that violates these Terms.

10. Intellectual Property

10.1 Our Property

Our Apps, including their design, features, code, AI system prompts and instructions, content, and trademarks, are owned by Bristlecone Labs LLC and protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted herein are reserved.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to download and use our Apps for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Copy, modify, or distribute any App
• Reverse engineer, decompile, or disassemble any App
• Remove any copyright, trademark, or other proprietary notices
• Use our trademarks, trade names, or branding without written permission
• Sublicense, sell, or transfer your rights under this license

10.3 Third-Party Content

Our Apps may include third-party content, libraries, or services. Such content is subject to the respective third-party licenses and terms.

11. Privacy

We are committed to protecting your privacy. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Individual Apps may have their own detailed Privacy Policies that describe app-specific data practices. Please review the Privacy Policy associated with each App you use.

Key privacy principles across all our Apps:

• We do not sell your personal information.
• We collect only the data necessary to provide and improve our services.
• We use industry-standard security measures to protect your data.
• We use third-party services (such as analytics, payment processing, and AI providers) that may process data on our behalf, subject to confidentiality obligations.
• Your inputs to AI features are sent to third-party AI providers for inference only and are not used to train their models.

For a complete description of our data practices, please refer to the Privacy Policy for each App.

12. Push Notifications

With your permission, we may send push notifications related to App features, updates, or activity. You can manage push notification preferences in the App settings or through your device settings at any time.

13. Third-Party Services

Our Apps may integrate with or link to third-party services, including AI model providers, analytics platforms, authentication providers, and payment processors. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is governed by their respective terms and policies and is at your own risk.

14. Disclaimer of Warranties

15. Limitation of Liability

16. Indemnification

You agree to indemnify, defend, and hold harmless Bristlecone Labs LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our Apps
• Your violation of these Terms or any app-specific terms
• Your violation of any third-party rights
• Content you submit to our Apps
• Any decisions you make based on content or suggestions provided by our Apps
• Your improper or unauthorized use of our Apps

17. Changes to These Terms

We may update these Terms at any time. When we make changes, we will:

• Post the updated Terms and update the "Last Updated" date
• Notify you of material changes through our Apps or by other reasonable means

Your continued use of our Apps after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the updated Terms, you must stop using our Apps.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy and any app-specific supplementary terms, constitute the entire agreement between you and Bristlecone Labs LLC regarding the use of our Apps.

19.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

19.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

19.4 Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, or failures of third-party services.

20. Governing Law and Dispute Resolution

20.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

20.2 Dispute Resolution

Any disputes arising from or relating to these Terms or your use of our Apps shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

20.3 Exceptions

You may bring claims in small claims court if your claims qualify. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

20.4 European Union Users

If you are a consumer resident in the European Union, you may resolve disputes in accordance with the applicable law and jurisdiction of your country of residence. In accordance with Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform available at: https://ec.europa.eu/consumers/odr/.

21. Contact Us

If you have any questions, concerns, or inquiries about these Terms, please contact us:

Bristlecone Labs LLC
Email: [email protected]